ProCare for HIAB
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- Service and Maintenance contracts
- ProCare - HIAB
Your smart investment, protected
A HIAB loader crane is the sturdy workhouse of your team, using the latest technology to deliver safe, smart and productive results. From the first day of purchase, and every day after, your investment will pay dividends.
But, all team members need great support. With ProCareTM for HIAB, your loader crane will be kept in top shape, guaranteeing the health and safety of the operator and the surrounding environment, and helping to deliver more for your business. Secure original performance with regular preventative maintenance checks and scheduled inspects as part of the ProCareTM service contract.
How will ProCare help my business and profitability?
What’s always included?
- Secured uptime with scheduled and preventive maintenance
- Maintenance at one fixed cost
- Professional technicians and original spare parts
- Reduced total cost of ownership and increased resale value
MULTILEVEL OFFERING
Create a Hiab ProCare™ service agreement that is perfectly tailored to your equipment and business needs. Guarantee the highest level of service and make the ownership of Hiab equipment seamless and integrated with your daily operations.
Our service team will create an inspection schedule including preventative maintenance and more that will let you rest easy.
Extended warranty
Extended warranty is an additional 1-year extension of our standard warranty. Once you have invested in high-performance equipment, you rely on its productivity and want to safeguard it from unexpected costly repairs and downtime.
Extended warranty includes:
- Warranty coverage extension of the standard customer warranty period from 24 months up to 36 months. Maximum usage limitations apply (lifting cycles/platform changes/engine hours) as defined in the Service and warranty manuals and Operator’s manuals.
- Unless specifically stated otherwise, the extended warranty is subject to the terms and conditions of the standard warranty given by Hiab (as set forth in the “Warranty Handbook”, “Service and warranty manual”, “Service manual” and/or “Preventive Maintenance manual” applicable to the equipment).
- Extended warranty covers the repair or replacement necessary to correct defects in the materials or workmanship of products or parts manufactured or supplied by Hiab (or its authorized dealers) that appear under the conditions of normal operation and in proper use.
- Extended warranty includes material and labour costs.
Essential
Service that keeps your HIAB loader crane in superb condition. Preventative yearly maintenance that removes the stress of unforeseen problems.
Planned maintenance includes:
- Full preventative and planned maintenance programme in line with Hiab official guidelines
- Lubrication of the crane
- Operational checks and adjustments on the crane, adjustments on the control system
- Replacement of filters
- Top-up / replacement of hydraulic oil
Inspections always include:
- Check of over 100 different checkpoints areas related to equipment performance, wear items and safety aspects, with overview provided on general equipment condition. Including legal certification if applicable.
- Crane operation, functions, features and crane full range of motion
- Visual inspection of safety devices, operator station, crane structure and hydraulic system
- Condition checks on items such as slide pads, hoses and pipes, electronic components
- Driver/supervisor debrief
- Recommendations on required safety or productivity related actions/repair
Total Repair & Maintenance (R&M)
The complete service package for total peace of mind and quality assurance. Preventative services and early detection will keep your HIAB loader crane performing at an optimum level.
In addition to the extensive list below, in case repairs are required, Total R&M covers all critical components in the crane base, boom system and extensions, hydraulic and electronic components, stabilisers, and control system.
Wear and repair include:
- Coverage of required repairs and all critical components
- Condition checks and preventive replacements of wear items such as slide pads and hydraulic hoses
- Servicing of crane accessories, hook, jib and hoist
Planned maintenance includes:
- Full preventative and planned maintenance programme in line with Hiab official guidelines
- Lubrication of the crane
- Operational checks and adjustments on the crane, adjustments on the control system
- Replacement of filters
- Top-up / replacement of hydraulic oil
Inspections always include:
- Check of over 100 different checkpoints areas related to equipment performance, wear items and safety aspects, with overview provided on general equipment condition. Including legal certification if applicable.
- Crane operation, functions, features and crane full range of motion
- Visual inspection of safety devices, operator station, crane structure and hydraulic system
- Condition checks on wearing items
- Driver/supervisor debrief
- Recommendations on required safety or productivity related actions/repairs