The road to performance

IMPROVEMENT IS THE DRIVING FORCE

Hiab solutions are built to perform, but The Road to Performance is one that never ends. What keeps our solutions on top is the belief that nothing can ever be good enough.

Here we present some of the steps taken – large and small – to enhance our quality and ensure that your choice of Hiab is the best choice possible.

WHAT IS QUALITY?

To achieve it, one has to understand it. Our experts weigh in on what quality means to them – and you.

HIAB’S CONTINUOUS FEEDBACK LOOP

At Hiab, we are constantly pushing ourselves to do things better, more efficiently, and in a way that ensures higher quality and safety for our customers. Our thorough approach to continuous improvement, based around five key questions, ensures we can work in a uniform way to meet common goals across our organisation.

Our five key questions* are designed to keep customers’ needs in focus in everything we do, at every stage of our work. This method is an important way that we maintain consistent alignment with the toughest international standards.

View the animation below to learn more.

*Reference and copyright: Hoyle,D (2006) ISO 9000 Quality Systems Handbook, Fifth Edition (pg. 24). Butterworth – Heinemann.

Products

Service

nDurance - The industry´s best high-tech protection

A crane is constantly exposed to the elements of nature. Rain, dust, sand and sunlight are all unforgiving forces that wear on the crane all year around. To uphold the quality and performance of the crane year after year, it is absolutely crucial to provide it with an effective anti-corrosion surface protection.

This is why we have created nDurance. A technologically advanced and environmentally sound pre-treatment and paint process, based on nanotechnology combined with state-of-the-art e-coating and powder painting.

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Hydraulic Cleanliness - Clean oil from start to finish

Hydraulics are the muscle – and lifeblood – of a loader crane. They have a direct impact on safety and performance, which makes control over the sensitive crane interior a must.

For this reason, HIAB has implemented tough cleanliness standards throughout the delivery chain.

ProCare - We´ve thought of it all

With the Hiab ProCare™ added-value model, you can choose the level of service agreement you need — starting with inspections and adding additional benefits with essential services. Whichever level you choose, rest assured your equipment is cared for with the expertise only Hiab can offer.
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THE HIAB TWO-YEAR WARRANTY

HIAB loader cranes are built like no other. For that reason, they come with a promise like no other. Introducing the HIAB two-year warranty.

HIAB LOADER CRANES IS LAUNCHING AUGMENTED REALITY (AR+) APP FOR OPERATIONAL MANUALS

With the HIAB AR+ app, you can scan images or markers using your smartphone and get a 3D model or video displayed on your device.

Digital solutions are already part of our daily life and by using new technology; Augmented Reality, HIAB makes important product information interactive and easy to understand.