ProCare for MOFFETT

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Powering on with first-rate service coverage

Reliable and indispensable transport load handling  saves time and resources. Protect your investment with the best coverage possible with a tailor-made Hiab service and maintenance contract.

Your truck mounted forklift investment needs to be able to handle loads with ease and precision. Take the worry out of any foreseen equipment issues with a preventative service plan that will keep your MOFFETT operating as good-as-new.

ProCareTM for MOFFETT will take care of all of your service needs, without taking time and resources away from your core business

ProCareはビジネスと収益性にどのように役立ちますか?

信頼性はビジネス運営を成功させるための鍵です。カスタマイズされたサービスパッケージがどのように従業員をサポートし、継続的および時間通りの納品、および最大の効率で配達を続けることができるかをご覧ください。
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何が常に含まれていますか?

  • 定期的かつ予防保守で稼働時間を保証
  • 1つの固定費でのメンテナンス
  • プロの技術者とオリジナルのスペアパーツ
  • 総所有コストの削減と再販価値の向上
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Extended warranty

Extended warranty is an additional 1-year extension of our standard warranty. Once you have invested in high-performance equipment, you rely on its productivity and want to safeguard it from unexpected costly repairs and downtime.

Extended warranty includes:

  • Warranty coverage extension of the standard customer warranty period from 24 months up to 36 months. Maximum usage limitations apply (lifting cycles/platform changes/engine hours) as defined in the Service and warranty manuals and Operator’s manuals.
  • Unless specifically stated otherwise, the extended warranty is subject to the terms and conditions of the standard warranty given by Hiab (as set forth in the “Warranty Handbook”, “Service and warranty manual”, “Service manual” and/or “Preventive Maintenance manual” applicable to the equipment).
  • Extended warranty covers the repair or replacement necessary to correct defects in the materials or workmanship of products or parts manufactured or supplied by Hiab (or its authorized dealers) that appear under the conditions of normal operation and in proper use.
  • Extended warranty includes material and labour costs.
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Essential

All you need and more to keep your MOFFETT truck mounted forklift lifting the heavy loads at the highest level. Minimise the worry of unforeseen problems with annual preventative maintenance.

Planned maintenance includes:

  • Replacement of filters
  • Top-up and/or replacement of hydraulic oil
  • Filling in Engine oil
  • Change of oil coolant
  • Steering system check and adjustment
  • Check of fast and lifting components
  • Check of truckmount / transport components

Inspections always include:

  • Extensive checklist to go through different checkpoints areas related to equipment performance, wear items and safety aspects, with overview provided on general equipment condition
  • Extensive service checklist focusing on equipment safety and securing uptime
  • Operational checks and adjustments
  • Operation and test drive
  • Recommendations on required safety or productivity related actions/repairs

 

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Total Repair & Maintenance (R&M)

Complete coverage to give you peace of mind that nothing will go unchecked. Preventative services and early detection will keep your MOFFETT equipment performing at an optimum level.

In addition to the extensive list below, in the case of unexpected problems, our technicians will use the latest diagnostic technology to identify the issue - minimising downtime of your forklift and keeping it in prime condition.

Wear and repair include:

  • Coverage of critical components in the hydraulic system, engine and transmission, electronic components, chassis, and mast
  • Proactive and preventive change of wearing items including:
  • Mast chains
  • Bearings/brushes
  • Hydraulic hoses
  • Battery

Planned maintenance includes:

  • Replacement of filters
  • Top-up and/or replacement of hydraulic oil
  • Filling in Engine oil
  • Change of oil coolant
  • Steering system check and adjustment
  • Check of fast and lifting components
  • Check of transport components

Inspections always include:

  • Extensive checklist to go through different checkpoints areas related to equipment performance, wear items and safety aspects, with overview provided on general equipment condition
  • Extensive service checklist focusing on equipment safety and securing uptime
  • Operational checks and adjustments
  • Operation and test drive