Select a country to see the content you are looking for online.
Hiab UK & Ireland’s increase in Service network is also helping sales.
Builders Merchant JT Dove has recently invested in seven HIAB X HiDuo 158 cranes on Mercedes chassis. Operations manager, Chris Pearson explained the decision to choose Hiab was made easier because of the service support offered.
“Hiab has seven service engineers in our region in comparison to the competitor who only has three. The number of engineers on the road makes a big difference to us, we are more reliable and able to provide a better-quality service to our customers.
“At JT Dove we have worked to grow our customer base across the Northern region to be the first choice for customers over the national brands. In the last ten years we have trebled the size of our business,” said Chris.
JT Dove operates 44 trucks from 19 locations and will be opening a new branch in South Shields on the English North East coast later in the year. The seven new trucks with HIAB loader cranes will support the new branch and are part of JT Dove’s ongoing modernisation and fleet expansion programme.
Chris added: “We have ambitious plans to secure even more of the market share in this area; to do this we need the best and most reliable kit which is why we have chosen Hiab.
“Thanks to the number of Hiab field service engineers, we are confident that any downtime is minimised so we can continue to deliver for our customers.”
So why did they choose the versatile workhorse HIAB X-HiDuo 158 with a 15.1m outreach? Chris explains: “The HIAB X HiDuo 158 also has an excellent stability system. We do a lot of deliveries round back lanes and in rural areas, which can be challenging with such a heavy load, but that extra few millimeters gives us extra carrying capacity for the lift. I look forward to upgrading our fleet of trucks very soon."