Having your vehicle suffer a puncture in the middle of nowhere is a pain, especially if you are running a business with clients who value punctuality. If you feel the same way, Colmec’s new mobile service in Sweden might just be the perfect solution to your problem. Enter Colmec, Sweden’s leading retreader, which has rolled out a mobile service to help stranded vehicles.
“Either we get the vehicle to one of our service points in Stockholm, or we show up with a new wheel and fix the problem by the side of the road,” says Project Manager Mark Eckerström. “No driver has to stand idly by as the vehicle is taken to the garage, so the customer saves time and money. It is also convenient for our customers to just report a puncture and we come and fix it.”
These machines are serviced under the Colmec Mobile Partner service, where trucks equipped with a HIAB loader crane, MOFFETT truck mounted forklift and a ZEPRO tail lift are used to transport vehicles and replace their tyres. Eckerström says this equipment is uniquely suited to handling the different jobs Colmec is called out to handle.
In 2010, there were more than 10,000 vehicles on Swedish roads with a quarter of a million employees taking care of 86 percent of goods transports, according to the Swedish Association of Road Transport Companies. A mobile service like that provided by Colmec ensures that these vehicles do not need to depend on garages to keep running.
Colmec already serves over 20 customers of all sizes, from fleets with five vehicles to bigger fleets of 450. To date, a total of 1,200 vehicles are covered by the service. And since Colmec launched its service three years ago, more hauliers are coming on board. A big selling point is availability, with Colmec Mobile Partner on call from 6 in the morning until 8 at night. With staff trained to give advice and support, losing valuable time when a vehicle breaks down is no longer an option.
With new customers getting in touch, Colmec plans to expand the service but wants to do so with care, to ensure that every new customer gets the quality they deserve. “We want a mature expansion at a reasonable pace so we can secure more vehicles, more staff and deal with the logistical challenges of Stockholm traffic,” says Eckerström.