Cookie notice

This website makes use of cookies to enhance browsing experience and provide additional functionality.Read More

 

 
Loader Cranes
Loader Cranes
HIABEFFER
Forestry Cranes
Forestry Cranes
LOGLIFT
Recycling Cranes
Recycling Cranes
JONSERED
Truck Mounted Forklifts
Truck Mounted Forklifts
MOFFETT
Hooklifts & Skiploaders
Hooklifts & Skiploaders
MULTILIFT
Tail Lifts
Tail Lifts
ZEPRODELWALTCO

Meet Bob Zilke

Recruitment | 7 july 2020 9 :28 AM

“I’M DOING WHAT I LIKE BEST: FIXING THINGS”

Bob comes from a family of mechanics, and now works as a Senior Service Technician at Hiab in the United States. Most of all Bob enjoys solving his customers’ problems and helping others.

“I come from a family of mechanics. My father was a mechanic, so is my uncle, and I am too. I trained as an offset printer technician, but that job was not for me. So now I’m doing what I like best: fixing things. I’ve never woken up thinking that I don’t want to go to work. I do service calls with our customers both in the shop and in the field. I love figuring out what to do in new situations. It’s the best thing when you don’t yet know how to fix a problem – before you find the solution.

Our team is the big thing for me. We are very close-knit and get along really well. We also just get the job done! I know that if I can’t solve a problem by myself, I can go to anybody in the team – another technician, the janitor, or someone higher up – and that person will help me. I also get job satisfaction from helping others. When you have been at this job for 18 years, you have seen a lot of different kinds of machines and come up with a lot of solutions. That experience I want to pass on to people starting their careers.

Our machines are easier to run, easier to get used to – and our customers love them. My focus is always on fixing the customer’s problems so that they can do their job. When I say to a customer ‘it’s ready to work’, I can see that they appreciate it. The better our machines work, the more business we have.”