Quick response convinced Havator to select a new crane partner.
Havator Group President Erkki Hanhirova says the company ran into a surprising situation that left it in need of a crane: The agreed delivery of a new crane fell through after it had already been scheduled for a job.
They were in a tight spot, and help was nearby. "Fortunately, we were advised to ask Hiab if they could help. As a result, we took delivery of a truck with a crane just two weeks later."
The fast crane delivery was the start of partnership between Havator and Hiab. Hiab's reputation as a prompt crane supplier factored into the purchase decision. Hanhirova emphasises the importance of transparency; price, too, is a deciding factor, but, above all, you have to be able to trust your partner.
The collaboration is in its infancy, and expectations are high. Havator wants to invest in the long-term partnership by participating in development work. "Our own business is constantly developing - it makes sense to talk about the changes with Hiab, which can then take them into consideration in their own product development. This way, it is a win-win situation."
The Hiab crane is a good addition to Havator's fleet and scope of operations. The equipment is used primarily to move lattice boom crane sections and counterweights of its own machinery. About half of the jobs are done for others, for instance, moving crushing plants.
"We have had the crane for just a few months, and the utilisation rate has been about 80 percent, but we already know that we made the right purchase decision", Hanhirova says.
He believes the partnership will deepen in the future because the most important fundamental is in order: Reliability. It's the key to all collaboration.
With its headquarters in Tornio, a municipality in Finnish Lapland, Havator Group is one of the largest providers of lifting services, special transportation services and harbour crane services in the Nordic countries. The company has more than 400 employees and it operates in Scandinavia, the Baltic countries and Russia. Havator's crane fleet includes assembly cranes for use in industry, truck-mounted hydraulic boom cranes used in industry and urban areas, rough terrain hydraulic boom cranes, as well as crawler- and truck-mounted lattice boom cranes and mobile harbour cranes.
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